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Meet TBC


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Tongass Business Center is completely owned and operated by year round Alaskans with a passion for business and service. We offer a variety of rich resources for your business or home office, serving all of Southeast with a state of the art copy and print center in Ketchikan, SHARP certified sales and service based out of Ketchikan and Juneau, and office supply and furniture sales through our Ketchikan store front and web store. From Hydaburg to Yakutat, we intimately understand the challenges and rewards of doing business in Southeast Alaska. You can count on us to be here for you and your business year ’round, rain or shine.

 

The Photos Making TBC Beautiful

An extra special thanks goes out to TBC Service Dispatcher Mike Gates, for the beautiful local photographs currently gracing our home page and the backgrounds of the rest of our website pages. You can check out more of Mike’s awesome work at www.mikegatesphotography.com

Meet April

April has been in retail for 25 years and with TBC for 15 of those, less an 18 month sabbatical. She’s certainly one of the most recognizable figures on the Ketchikan sales floor, having spent so much time directly caring for our customers. She has even received the Ketchikan Retail Clerk of the Year award from the Rotary in recognition of her outstanding customer service. Interacting with all of the great people that come into the store is still her favorite part of the job, though these days she spends a good portion of her time upstairs, balancing her dual roles in the company as both Sales Floor Manager and Accounts Receivable. April’s hard work and reliability are among TBC’s greatest assets both above and below stairs. Whether you’re interacting with April on the sales floor or through her accounting capacity, you can be sure that she is always doing her utmost to offer you service that is helpful, reliable and accurate.

April moved to Ketchikan as a young child and considers it her hometown.  Very much one of Ketchikan’s own, she is an avid boater and all her life has had something to do with the marine environment, be it kayaking, fishing or even living aboard. Aside from living the life aquatic, April enjoys crafting and is an avid reader. TBC is grateful to have her, and proud to introduce her to you once again.

Contact & Locations


Ketchikan

Our retail location, offering office and art supplies, and featuring our full service copy & print center. It is also the home of our SHARP sales and service center servicing Southern Southeast.

 

618 Dock St,

Phone: 907-225-9015

Fax: 907-225-9014

 

Business Hours: Mon-Fri 8-5, Closed Sat & Sun

Map

Juneau

SHARP sales showroom and service center, serving Northern Southeast. Showroom hours are by appointment only.

Phone Hours: Mon-Fri 8-5, Closed Sat & Sun

5445 Shaune Dr, Ste3,
Phone: 907-463-3860
Fax: 907-463-2565

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Business Machines

Tongass Business Center is proud to be your local SHARP authorized dealer. Whatever your copy and print needs are, we can help you find the machine to fill them. TBC brings you top of the line printers and copiers, backed by the expertise and local availability of our SHARP certified Service Department. Enjoy worry-free document handling, right here in Southeast Alaska.

  • Request a Quote Today
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Certified Service Department

With a stem to stern service contract from TBC, it’ll be smooth sailing. We provide parts, labor, supplies, replacement toner, even the staples for your MFP (Multi-Function Printer or Imaging Device). Just add paper, and TBC will keep you copying contentedly for years. For more information on the service plans available for your machine, contact the service department at 907-228-4692 or use our email form below.

See Our MFP Service Contract Terms

Notice to Customers in Outlying Areas

Our SHARP certified technicians handle everything from new installs, to maintenance, to repairs of SHARP business machines. All of our service techs receive training and certification to the highest possible certification rating with SHARP, giving you the best and most reliable service possible.

How can we be of service?

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Full Service Copy & Print Center Email

Tongass Business Center has the best equipped copy center in Southern Southeast, coupling a great array of quality services with the convenience of our local, downtown Ketchikan location. What can we do for you?

Beautiful Full Color Printing

In standard, legal and ledger sizes our machines produce gorgeous flyers and simple forms Photography and Graphic Design by Jeff Fitzwater for First City Playerswith equal ease. We also offer photo printing (from digital files only), business cards, transparency, and label printing. TBC is particularly proud to serve our local arts community as the printing resource for so many of the ledger sized (11” x17”) posters that are popular for promoting events.

We can print files from USB thumb drives, SD and other camera cards, discs (cd/dvd), and emailed files. Email files for printing to images@tbcenter.com

***Mac users: We are an exclusively PC compatible company so if you have a mac file type (something built in Pages, Numbers or similar), you will get much better results by exporting the document to a more universal file type before bringing it to us for printing (.pdf, .jpeg, & .png are most common).

Large Format Printing

Great inkTBC design for Mike's Elbow Roomjet printing, up to 24” wide printed on a continuous roll. Choose a lightweight paper to print patterns, plans or quick signs. Choose medium weight paper and print quality for great banners and posters. Or choose our photo quality, glossy paper and highest quality printing for stunning large photos. (Please note that image quality and file size will directly affect the print quality of all enlargements and large format prints.)

Photo Kiosk

Photos courtesy of Dawn SchlosserOur self-serve photo kiosk gives you the power to print beautiful photos up to 8” x 10” from all types of digital media storage devices. It’s instant photographic gratification.

Laminating

Whether you need to protect a fishing license, your last employee of the month award or even lend water resistance to large signs, we have the laminating solution for you. We offer heat laminating from ID card size(2”x3.25”) to ledger (11” x 17”), and cold lamination on an 8.5” or 24” wide continuous roll. Why not pair our large format printing with 24” cold lamination for a beautiful weather resistant banner at your next event?

Binding

Coloring book by Olivia Round

TBC offers three types of quality binding services. Our heat binding will accommodate upto 340 pages, and our plastic spiral bind up to 440 pages. We can easily create bound books and documents for you that look professional and are easy to use.

Business Cards

business_cards

From super simple black and white to full color on fancy stock, we can create the right cards for you.

Custom Self-inking Stamps

stampsWe can create truly custom, professional, self-inking stamps for you or your business in a variety of sizes and ink colors. Choose from a variety of fonts, let us add your logo, signature or other line art, and get stamping.

Other Services

Big thanks to my willing victim, Mike Gates.Whether you need faxing, scanning, passport photos, machine folding or have a unique special project, TBC has you covered. You have a project. Odds are, we can help.

Need more info? Ready to start your next project?

Give us a call at 907-225-9015 ext 0 or Email

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Everything for the Office

Tongass Business Center offers a great selection of products and solutions for every aspect of your business or home office needs.

Premium Office Supplies

From pens and paper to small office machines, TBC has the quality products that you depend on.

Organize Your Office

  • Desk Organizers
  • Filing
  • Binders
  • Storage

Get Equipped

  • Essentials
  • Writing & Correction
  • Boards & Easels
  • Tools & Equipment

Feel the Power

  • Power Supply & Backups
  • Weego Battery Packs
  • Shredders
  • Memory

Keep Your Schedule

  • Desk Pad
  • Appointment Book & Planners
  • Wall Calendars
  • Wet-Erase & Dry-Erase Calendars

Go Green

  • Recycled Pens
  • Recycled Paper Products
  • Eco Calendars
  • Recycled Plastics Products

Breakroom Supplies

Keep employees happy and productive with bulk snacks, commercial quality small appliances, and our new Keurig Brewers specifically designed for your office or commercial environment.

  • Coffee Makers
  • Beverages & Snacks
  • Small Appliances
  • Paper & Plastic Goods

Janitorial Supplies

Keep your business squeaky clean or rev up your household clean routine with these professional cleaning and paper products.

  • Cleaning Equipment
  • Cleaning Supplies
  • Paper Products
  • Hand & Skin Care

Rite in the Rain

Here in Southeast we know we have to weatherproof our homes and ourselves, now you can weatherproof your work, too! We offer a large line of these Alaska ready writing and printing products.

  • Rite In The Rain
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Office & Business Furniture

From individual pieces to fully planned office spaces, reception areas, board rooms, and storage, Tongass Business Center is ready to bring you exactly what you are looking for.

+ Expand to Gallery View

A small selection of furniture is available for you perusal or immediate purchase at our sales location in Ketchikan. Coupled with the Alaska sized selection of our online catalogue and weekly ship dates, we aim to provide you with the best possible selection and versatility with the shortest turn arounds possible.

  • Need to make a great impression? We can outfit reception, waiting areas, conference and board rooms that are sure to impress your clients and build confidence in your business.
  • Unique needs or unusual layouts? No Problem. We’ve been helping local businesses make the most of their space for decades.
  • Just looking for the basics? Let us guide you to the best fit, or do it yourself by simply choosing your favorite pieces from our extensive online catalog.
  • Need help? You can rely on our comprehensive furniture services to really deliver, with layout assistance, assembly, delivery and installation included in most cases.
Get a Quote
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The Terms and Conditions

Your access to and use of Tongass Business Center, Inc’s website (tbcenter.com) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

CREDIT CARD DETAILS

Tongass Business Center, Inc will never ask for your credit card details and we advise our customers to not enter their credit cards details on Tongass Business Center, Inc website or by submitting such details in any other form.

LEGAL ADVICE

The contents of Tongass Business Center, Inc website do not constitute advice and should not be relied upon in making or refraining from making, any decision. All material contained on Tongass Business Center, Inc is provided without any warranty of any kind. You use the material on Tongass Business Center, Inc at your own discretion.

CHANGE OF USE

Tongass Business Center, Inc reserves the right to: change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tongass Business Center, Inc shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

LINKS TO THIRD PARTY WEBSITES

Tongass Business Center, Inc Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

COPYRIGHT

All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Tongass Business Center, Inc or otherwise used by Tongass Business Center, Inc as permitted by law. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

LINKS TO AND FROM OTHER WEBSITES

Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk. Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; b) you do not misrepresent your relationship with this website; and (c) the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party. By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

DISCLAIMERS AND LIMITATION OF LIABILITY

The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, Tongass Business Center, Inc will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Tongass Business Center, Inc makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else that may be harmful or destructive. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tongass Business Center, Inc for death or personal injury as a result of the negligence of Tongass Business Center, Inc or that of its employees or agents.

INDEMNITY

You agree to indemnify and hold Tongass Business Center, Inc and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tongass Business Center, Inc arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.

OUR CONTACT DETAILS

Our Office Address:

618 Dock St

Ketchikan

Alaska

99901

USA

907-225-9015

For any further information please contact the Tongass Business Center team.

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Privacy Policy

This Privacy Policy governs the manner in which Tongass Business Center, Inc. (“TBC”) collects, uses, maintains and discloses information collected from users of the www.tbcenter.com website, and its connected ecommerce site (collectively referred to as the “Site”). This privacy policy applies to the Site and to all products and services offered by Tongass Business Center, Inc.

Personally Identifiable Information

We may collect personally identifiable information from users in the course of normal business practices. This includes, but is not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, or fill out a form, and may also be in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, existing TBC account number, and/or credit card information. Users may also visit our Site anonymously. We collect personally identifiable information from users only if they voluntarily submit such information to us. Users retain the right to refuse to supply personally identifiable information, with the understanding that it may prevent them from engaging in certain Site related activities.

Non-personally Identifiable Information

We may collect non-personally identifiable information about users whenever they interact with our Site. Non-personally identifiable information may include technical information about users’ means of connection to our Site, including things like the browser used, the operating system they run on, and the Internet service provider utilized.

Web Browser Cookies

Our Site may use cookies to enhance the user’s experience, and possibly for essential functions. The user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them (like remembering what you’ve placed in an online shopping cart, for example). Users may choose to set their web browser to refuse cookies, or to alert users when cookies are being sent. Please note that if cookies are refused, some parts of the Site may not function properly.

How We Use Collected Information

TBC may collect and use personally identifiable information for the following purposes:

  • To improve customer service. Information you provide helps TBC to respond to your customer service requests and support needs more efficiently.
  • To personalize user experience. TBC may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
  • To improve our Site. TBC may use user provided feedback to improve our products and services.
  • To process payments. TBC uses the information that users provide about themselves when placing an order, only to complete the transaction and render our services. TBC does not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature. TBC may send information to users that they agreed to receive, about topics we think will be of interest to them.
  • To send periodic emails.

We may use the user’s email address to send information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or users may contact us directly.

How TBC Protects Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for our users.

Sharing Your Personal Information

We do not sell, trade, or rent users’ personally identifiable information to others. We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share necessary information with these third parties for only those limited purposes. Use of the Site constitutes your acceptance of these terms.

Third Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, or other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising

Ads appearing on our site may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement and to compile non-personally identifiable information. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any of our advertisers.

Changes to This Privacy Policy

TBC may update this privacy policy at their discretion, at any time, and without prior notice. When we do, we will revise the updated date at the bottom of this page. We encourage any concerned users to frequently check this page for any changes to stay informed about how we are helping to protect the information we collect. By using the Site, users acknowledge and agree that it is their responsibility to review this privacy policy periodically in order to be aware of modifications.

Your Acceptance of These Terms

By using this Site, you (the user) signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with TBC, please contact us.

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Return Policy

Tongass Business Center will gladly refund or exchange unopened or defective items with a receipt, within 30 days of purchase. Ordered items that we do not stock on the sales floor will be subject to a 15% restocking fee.